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Having problems with your Desktop, Servers and Network, call us and we will be able to help you solve all the day-to-day problems. At RBL we offer customer centred support that involves first understanding the problem and then finding the best solution needed, returning the best value for money. We currently offer different support plans categorically listed below. - Support plan for Small sized Company (1-30 employee)
- Support plan for Medium size Company (30-150 employee)
- Support plan for Large scale Enterprise
All of our Support Plans include these base features: - 24-hour help desk
- 24-hour emergency troubleshooting
- Setup and installation
- Best products to buy, where to buy from
- Staff training
- Preventive maintenance and backups
- Security audits and intrusion recovery
- Upgrades and recommendations
Optional Features Expert on call If you have existing computer staff who might not know everything, our "Expert on call" service provides 24-hour on-call access to experienced industry professionals who compliment and extend your staff's present knowledge. Advice in Email Provide advice, recommendations and troubleshooting for the difficult problems when your existing staff gets stuck. It also opens the door to special knowledge areas where your existing staff may not have experience with.
For more information email us at
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or use our online form
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